Introducing NetCare
Technical Support
Services

NetCare: Overview


In any business, technology always seems to be the most expensive, time-consuming and most difficult task that you have to undertake (Server crashes, workstation slowness/freezing, viruses/spyware/SPAM, email problems, internet problems, printing problems, lost files, upgrades/software fixes and patches…and the list goes on and on!).  Unfortunately, you are forced to face these issues everyday in order for your business to survive.  Businesses now thrive on light-speed communications and almost-instant delivery of services.  If you can’t keep up, your business will fall to competitors that can. 

 

So when it comes to making decisions on what to purchase, how to install or configure, how to fix or how to maintain the technology you need to operate and grow your business . . . Why would you trust it to a novice or even try to manage everything yourself?

 

Bring in an expert technology partner so you can focus on your business

Computronix has been serving small to medium sized businesses in the CT/NY Metro area since 1997.  We operate out of our 12,000sf, company owned building where we have a full staff of expertly trained engineers ready to serve you.  We have specific technology expertise in many areas including financial, legal, medical, retail and marketing.  We believe that technology should be as transparent as possible to allow our clients to focus on their business.  Let us handle the demanding issues of technology upgrades, support and maintenance . . . without interrupting your business . . . 24 hours a day . . . for much less than you think!

 

Your business can not survive and excel without proper technology services

We have spent 10 years listening to our clients and developing the ideal solutions to your technology needs to eliminate the confusion commonly felt in dealing with other service providers.  In addition, our proven technology solutions now save our clients 30-50% over the cost of their existing required technology support services. 

 

Business is about communication, response-time and follow-through

During business hours, real people answer our phones, not voicemail.  We have initiated a “Single contact – Single solution” program in which our service coordinator will disseminate your information to all those required to solve your issue.  No more wasting your time being bounced from one person to the next. 

 

Computronix takes pride in the fact that 93% of all support issues are initially respond to within the first 2 hours of being reported.  Our engineers return calls and show up at your office when they say they will. When emergencies arise, you are called with updated information as soon as possible.  

 

Technology services are about Reliability, Expertise and Relationships

Most importantly, when problems arise we are there when you need us . . . and we have the expertise to install or fix it right the first time!  We view our clients as our long-term partners – people like us that want to achieve a common goal – excellence in what we do and to grow a successful and honest business while sincerely doing our best to help those around us.

 


January, 2007
Computronix Announces:
The Next Generation of IT Management. "Finally...Budgeting for Technology Services has been Simplified!" Introducing:

Total Network Health Assurance

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 March, 2006
You're wireless, but are you secure? Hackers use hand-held devices to break into unprotected networks.

Computronix develops wireless security division.

 

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July, 2002

Barry Moniês with Gov. Tom Ridge, Secretary of HomeLand  Security, in Washington DC
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March, 2002
Computronix inks a deal with SONY to insert CSSI flyers in every SONY backup tape library shipped in the nation.
"By integrating the SONY StorStation solution into our unique managed security services, Computronix is able to provide cost-effective, enterprise-level business continuity solutions to small to medium sized organizations,"
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Copyright (c) 2003. Computronix, LLC.  All rights reserved.