NetCare:
Overview
In any
business, technology always seems to be the most expensive,
time-consuming and most difficult task that you have to
undertake (Server
crashes, workstation slowness/freezing,
viruses/spyware/SPAM, email problems, internet problems,
printing problems, lost files, upgrades/software fixes and
patches…and the list goes on and on!).
Unfortunately, you are forced to face these issues
everyday in order for your business to survive.
Businesses now thrive on light-speed communications
and almost-instant delivery of services.
If you can’t keep up, your business will fall to
competitors that can.
So
when it comes to making decisions on what to purchase, how
to install or configure, how to fix or how to maintain the
technology you need to operate and grow your business . . .
Why would you trust
it to a novice or even try to manage everything yourself?
Bring in an expert technology partner so you can focus on
your business
Computronix has been serving small to medium sized
businesses in the CT/NY Metro area since 1997.
We operate out of our 12,000sf, company owned
building where we have a full staff of expertly trained
engineers ready to serve you.
We have specific technology expertise in many areas
including financial, legal, medical, retail and marketing.
We believe that technology should be as transparent
as possible to allow our clients to focus on their business.
Let us handle the demanding issues of technology
upgrades, support and maintenance . . . without interrupting
your business . . . 24 hours a day . . . for much less than
you think!
Your business can not survive and excel without proper
technology services
We
have spent 10 years listening to our clients and developing
the ideal solutions to your technology needs to eliminate
the confusion commonly felt in dealing with other service
providers. In
addition, our proven technology solutions now save our
clients 30-50% over the cost of their existing required
technology support services.
Business is about communication, response-time and
follow-through
During
business hours, real people answer our phones, not
voicemail. We
have initiated a “Single contact – Single solution” program
in which our service coordinator will disseminate your
information to all those required to solve your issue.
No more wasting your time being bounced from one
person to the next.
Computronix takes pride in the fact that 93% of all support
issues are initially respond to within the first 2 hours of
being reported.
Our engineers return calls and show up at your office when
they say they will. When emergencies arise, you are called
with updated information as soon as possible.
Technology services are about Reliability, Expertise and
Relationships
Most
importantly, when problems arise we are there when you need
us . . . and we have the expertise to install or fix it
right the first time!
We view our clients as our long-term partners –
people like us that want to achieve a common goal –
excellence in what we do and to grow a successful and honest
business while sincerely doing our best to help those around
us.